Step 1: Understand Their Needs

Start by assessing your parent’s current and future care needs. Do they need occasional help with daily tasks like bathing, grooming, or medication? If so, assisted living may be ideal. If they require 24/7 medical supervision, mobility support, or dementia care, a facility offering frail care will likely be more suitable.

Step 2: Consider the Location

Proximity matters. A facility close to family allows for regular visits, making it easier to stay connected. Being near hospitals or emergency services is another important consideration for peace of mind.

Step 3: Visit the Facility

A personal visit is essential. Look for a clean, welcoming environment. Observe how staff interact with residents and ask about staff training, qualifications, and staff-to-resident ratios. Ensure care plans are tailored to individual needs.

Step 4: Explore Lifestyle and Community

Social connection is vital for wellbeing. Ask about meal options, wellness programmes, social activities, and opportunities for interaction. The right facility will nurture both physical and emotional health.

Step 5: Check the Fine Print

Review contracts, costs, and included services carefully. Look for transparency with no hidden fees. It’s also important to choose a facility that offers a clear pathway for care transitions should your parent’s needs change over time.

TOTALCARE: A Place to Call Home

At TOTALCARE Living, we offer a full spectrum of care—from independent and assisted living to 24/7 frail care—all within one supportive community. With personalised care plans, compassionate staff, and vibrant living environments, TOTALCARE helps families find more than a facility—we help them find a true home.

Explore our facilities or contact us to arrange a visit and personalised consultation.